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Privacy Policy

Last updated: 02/10/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit an invoice, or contact us for support. This may include:

  • Name and contact information
  • Business information
  • Payment and billing information
  • Invoice data and transaction history

2. How We Use Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Third parties, including Google and Meta, may place and read cookies on your browser, or use web beacons to collect information as a result of ad serving on our website.

3. Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

For more information about how Google uses your data, please visit: How Google uses data when you use our partners' sites or apps.

We also use the Meta Pixel, a tool from Meta Platforms (the company behind Facebook and Instagram), to measure how well our adverts work and to show our adverts to people who have visited our website. When you visit our public pages (such as the home, pricing, sign-in and sign-up pages), the Meta Pixel sends Meta the address of the page, your browser and device details and your IP address. It also tells Meta when you create an account or ask us for a meeting. Meta may combine this with information it already holds about you, for example if you are logged in to Facebook or Instagram.

We do not tell Meta which pages you use after signing in, and we do not send Meta your invoices, customers, amounts or anything you type into forms.

You can control how Meta uses this information for advertising in your Facebook ad preferences. For more information, see Meta's Privacy Policy.

4. Product Analytics

We use PostHog, a product analytics service, to understand how people find and use Invoicely so that we can improve it. PostHog records the pages you visit, where you came from (for example a search engine, social network or advertising campaign), your browser and device details and your IP address. On our public pages it also records which links and buttons you click.

When you are signed in, PostHog links this activity to your user number and your organisation number, and records actions such as signing in, creating an invoice or quotation, sending an invoice or turning on two-factor authentication. We do not send PostHog your name, email address, passwords, customer details, invoice contents or amounts, and we do not record your screen or what you type into forms. Private details are removed from page addresses before they are sent.

PostHog stores a cookie and a small amount of data in your browser to recognise returning visitors. Its servers are in the United States. For more information, see PostHog's Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Children's Privacy (COPPA Compliance)

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@invoicely.co

Phone: +263 779 834 648

Address: 91 Livingstone Avenue